From San Francisco Chronicle: In December 2014, Lyft agreed to submit its ride-hailing app to California regulators to verify that it accurately calculates fares. Read more from San Francisco Chronicle....
From Re/Code: Lyft is gaining momentum in a key market for the company and its more established competitor, Uber. According to figures the company provided to Re/code, Lyft has seen its driver pool grow by a factor of four and has seen six times the number of active weekly riders in New York since May 2015. [...]
From Inc.: A Buzzfeed investigation suggests thousands of attacks. But Uber disputes the data, saying it has received only five claims of rape and fewer than 170 of sexual assault. Uber is no stranger to media attention for the behavior of its contracted drivers. But over the weekend, Buzzfeed published a story raising new questions about [...]
From Buzzfeed: Zendesk reached out to Uber to dispute one of Uber’s claims regarding high search results for “rape” in leaked screenshots On Monday, Uber walked back a core explanation for the thousands of tickets in its customer support ticket system with the subject “rape.” This change in position comes less than a day after [...]
From the Journal News: ALBANY -- Disability advocates are set to protest Uber on Tuesday at the state Capitol, calling on upstate mayors to stop supporting the company for not catering to disabled riders. The advocates, hailing from Rochester, the Capital Region and other upstate cities, claim that the for-hire vehicle company has no wheelchair [...]
From New York Slant: In 2014, federal Judge George B. Daniels signed off on an agreement to make New York City’s yellow taxi fleet wheelchair-accessible by 2020, calling it “one of the most significant acts of inclusion in this city since Jackie Robinson joined the Brooklyn Dodgers.” But just two years later, there are still for-hire [...]
From Wired: NADINA LASPINA IS looking up from under her wide-brimmed hat at the heavy grey rain clouds overhead, watching the blazing July sun play peekaboo behind them, and worrying about whether she’s dressed appropriately for the weather. It’s too hot and humid for a raincoat when the sun is out, but when the clouds [...]
From Wired: HARRY CAMPBELL WAS driving a man home one night when, upon stopping at a light, the passenger stripped off all of his clothes, ran naked around the car, and then got back in as if nothing at all had happened. Odd, yes, but just another night as an Uber driver. Even now, Campbell is nonplussed. “I [...]
From Inc: Facing ongoing passenger-safety concerns, the company has been testing its own version of 911 since October--without telling riders or drivers. Among the many criticisms Uber faces is a persistent allegation that the company does far too little to protect the safety of passengers or respond to their claims. Why, critics demand to know, isn't [...]
From BuzzFeed: Uber customers are warning others to be wary of using the ride-hailing app after they say they were charged hundreds in vehicle cleaning fees for messes they claim they never made. Jordan Hunter, a 22-year-old senior at University of Texas, says she and a group of friends were left stunned after a six-mile Uber [...]
